Privacy Policy

Privacy Policy for https://office-clearance-coventry.vibereports.co.uk

Introduction

Welcome to https://office-clearance-coventry.vibereports.co.uk (hereinafter referred to as “Office Clearance Coventry,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information you provide to us through our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://office-clearance-coventry.vibereports.co.uk.
  2. Any mobile or desktop applications developed by us.
  3. Online services and products offered through these platforms.
  4. Interactions between our users and the above-mentioned digital assets.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we handle personal data when:

  1. You register an account with us as an authorized user.
  2. You visit or navigate through any of our websites linked to this policy.
  3. You subscribe to receive communications from us, including newsletters, promotional emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

  1. Account Information: Details related to your user account, such as usernames, passwords, and profile settings.
  2. Payment Information: Credit card numbers, payment method details, billing addresses, and transaction history.
  3. Financial Information: Income, bank account details, and financial records relevant to transactions with us.
  4. Purchase Information: Products or services you have purchased, including quantities, order dates, and purchase amounts.
  5. Mobile Device Identifiers: Unique device IDs, mobile network information, and other data from your smartphone or tablet.
  6. Location Data: Geographic coordinates and location-based services data if you choose to enable them in our applications.
  7. Feedback: Comments, reviews, and ratings provided by users about our products or services.
  8. Social Media Information: If you connect with us through social media platforms, we may collect information from those accounts (with your permission).
  9. Product Information: Details about the products you have interacted with on our website, including preferences and browsing history.

We gather this data through various means: user input forms, account settings, online interactions, analytics tools, and third-party service providers. Additionally, we may receive personal data from trusted partners who assist us in delivering services or conducting joint marketing campaigns, always respecting their respective privacy policies.

Cookies

We use cookies to enhance your experience on our website and to support internal analytics:

  1. Strictly Necessary Cookies: These are essential for navigation and functionality, ensuring the secure operation of our platforms.
  2. Preference Cookies: Used to remember user preferences, such as language settings or chat app preferences.
  3. Analytics Cookies: Track visitors’ behavior on our website, helping us understand how users interact with our content and improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The retention period for personal data is determined by the purpose of collection and legal requirements:

  1. We retain your data as long as necessary for providing services, fulfilling transactions, or complying with applicable laws.
  2. Once the data is no longer required, we securely delete or anonymize it to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  1. Encryption: All sensitive information transmitted and stored on our systems is encrypted using industry-standard protocols.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards to process non-core functions, ensuring that your data remains secure.
  3. Access Control: Access to personal data is restricted to authorized employees and affiliates who need it to perform their duties.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you are a parent or guardian, please be aware that our services are intended for adults only.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and confirm its accuracy.
  2. Rectification: You have the right to ask us to rectify or update any incomplete or incorrect personal information.
  3. Erasure (Right to be Forgotten): In certain circumstances, you may request the deletion of your personal data.
  4. Restriction: You can request restrictions on the processing of your data in specific situations.
  5. Portability: You have the right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: You can object to the processing of your data for specific or all purposes.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.

To exercise any of these rights, please reach out to our privacy team via email at [email protected] or by post to the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for updates.

Contact Information

For any questions related to privacy, data requests, unsubscriptions, or complaints, please contact us:

  • Email: [email protected]
  • Postal Address: [Provide the physical address of your company]